Link Wentworth Housing takes your privacy seriously. Our Privacy Policy outlines what information we collect and how it is used.
If you are concerned that Link Wentworth Housing has not lived up to this policy, you have the right to make a formal complaint by contacting the Privacy Officer (George Bogdanovic) at privacy@linkwentworth.org.au.
We will respond to your complaint under the terms of our Feedback and Complaints policy, which will be provided when we acknowledge your complaint or could be forwarded to you upon request.
Link Wentworth Housing may contact you from time to time to publicise a service or event. We collect information which is necessary to provide these services. You can view our Collection Statement.
You can opt out of receiving such communications by calling us on 13 14 21 or email us at privacy@linkwentworth.org.au.
Changes to the Privacy policy may occur from time to time and will be updated on our website and through other methods of communication.
Cookies are small text files that are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The use of cookies is now standard for most websites. If you are uncomfortable with the use of cookies, you can manage and control them through your browser, including removing cookies by deleting them from your ‘browser history’ (cache) when you leave the site.
Link Wentworth Housing (“Link Wentworth” or “we”) and its service providers may use analytics cookies, which can also be called performance cookies, to collect information about your use of our site. The analytics cookies collect information which, amongst other things, allows us to count our audience size and see usage patterns. The analytics cookies also record if you experience difficulties using our site which can assist us in improving functionality.
Link Wentworth and its service providers may also use targeting and tracking cookies to understand your interests and behaviours as you browse our site, so we can deliver a more personalised experience in the future. This may also assist us in delivering relevant advertising to you during various advertising campaigns we may run through participating third party sites.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.
Please note, by using this website, you consent to the processing of data about you by Google in the manner described in ‘How Google uses data when you use our partners’ sites or apps’ which is located at www.google.com/policies/privacy/partners.
‘Session’ cookies remain in your browser during your browser session only, i.e. until you leave the website.
‘Persistent’ cookies remain in your browser after the session (unless deleted by you).
‘Performance’ cookies collect information about your use of the website, such as web pages visited and any error messages; they do not collect personally identifiable information, and the information collected is aggregated such that it is anonymous. Performance cookies are used to improve how a website works.
‘Functionality’ cookies allow the website to remember any choices you make about the website (such as changes to text size, customised pages) or enable services such as sharing a blog.
We welcome your feedback on our resident programs and ideas for future programs.
Share your input through our surveys or by completing our online Tenant feedback form.