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Link Wentworth

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Frequently
Asked Questions
for Tenants

Have you become a Link Wentworth tenant?

We are making sure you receive the same customer service you deserve. For service information and enquiries, please continue to use the same website and phone numbers you have been using.

As the two organisations come together, we will bring the way we work together. For tenant information such as policies and fact sheets, you need to go to the existing Link Housing and Wentworth Community Housing websites until we have an integrated website.

for information about policies and procedures about your tenancy.

 

for information about policies and procedures about your tenancy.

 
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How can we help you?

Link Housing and Wentworth Community Housing has come together so we can deliver more houses and expanded services for our tenants and clients. Link Wentworth is ideally positioned to provide enhanced services to our tenants and deliver more social and affordable housing to meet the ever-growing demand.

Yes, the new name is Link Wentworth Housing Ltd. You will now receive all communication from us using the name Link Wentworth. However, not everything will change to the new branding all at once. We will make the changes over a number of months

 

Our phone numbers remain the same, but our email address has changed to enquiries@linkwentworth.org.au

Please know that we will give you time to get used to the change of email addresses. For some time, even if you email us using the old email address, your email will get to us.

 

Yes, there is a new website, linkwentworth.org.au - please visit the website to read more about Link Wentworth.

Your tenancy and the services that you get won't change as a result of the merger. In fact, as a larger organisation we will provide better and more services over time.

As the two organisations come together, we will bring the way we work together. For tenant information such as policies and fact sheets, you need to go to the existing Link Housing and Wentworth Community Housing websites until we have an integrated website.

So, if you are a former Link Housing tenant please visit linkhousing.org.au for information about policies and procedures about your tenancy.

If you are a former Wentworth tenant, please visit wentworth.org.au for information about policies and procedures about your tenancy.

Yes, please contact the same staff. If there is any change, we will let you know in advance.

 

No, your rent will not change as a result of the merger.

These services will stay the same. There will be no changes as a result of the merger. Please continue to use the same contact details for repairs and maintenance.

For questions about the merger, please contact us through our dedicated email address communications@linkwentworth.org.au or by calling Link Housing on 9412 5111 or Wentworth Community Housing on 4777 8000. We will respond within two business days.

For all other enquiries, please continue to use the same contact details.

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